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... education services and community/welfare agencies. The referral must be written with the knowledge and consent of the child’s parents/carers.

Referrals must be in writing, clearly describing the developmental concerns and supported with any other reports or information

Referrals for school aged children where learning, social or behavioural difficulties are part of the reason for your referral: you MUST also complete Section B of the referral form, or attach our School Information Form (see...

Accessing your personal information/clinical record

You can request access to personal information held by us about you. However you do not have the right to immediate access.
We have 20 working days to respond to your request. If your request is urgent you must state the reasons why (as provided for in the Privacy Act). 
Before releasing personal information it will be checked to make sure that confidential information remains confidential and that other people's privacy is protected.
Requests must be made in writing, preferably using the P...


Online ordering. Hardcopies of My Advance Care Plan & Guide and the advance care planning brochure can be ordered online from the Health Quality and Safety Commission (HQSC)
ACP website
Enduring Power of Attorney (EPOA) information

On Ministry of Social Development (MSD) website
On Age Concern website

End of life services information on Dept of Internal Affairs (DIA) website

How much will it cost?

Requesting information is free, although we can charge a reasonable amount if it will take a lot of work to supply the information to you. You will be informed if we intend to make a charge before your request proceeds, and we will ask if you would like to continue with your request. You can complain to the Office of the Ombudsman if you are not happy with our decision to charge.

COVID-19 public information

... With COVID-19 still in our community and to help keep our patients, staff and community safe we are continuing to restrict visitors at our sites.

At this time only key support people who have been identified by the patient are allowed to visit.
More information on our visiting policy here:

Non-urgent clinic appointments and planned surgery are still being deferred to manage the influx of COVID-19 patients in our hospitals.

For more information on the t...

Information for suppliers

... continually look for ways to help us reduce costs

Innovation - Are willing to work towards process improvement and propose innovative ideas

Technology - Provide technical expertise, inform us of new technology and keep us informed of market developments
Information for Company Representatives