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How to access your video appointment using the Microsoft Teams app on a desktop/laptop

Open the email message from the hospital, click on 'Join Video Appointment' link (if you have not received the appointment invite in your email, remember to also check in your Junk/Spam folder)
Enter your date of birth and tick the 'I'm not a robot' box then click the 'Start appointment'
This will launch a new browser window, and a pop up will display, click on 'Open Microsoft Teams'
You will then be prompted to make sure your video and audio is turne…

Your clinic appointment

It is important that you are well prepared before coming to a clinic appointment.

Please refer to the appointment letter you have received setting out the date and time you should arrive, and any other instructions.
Read the instructions carefully.
Note anything you need to do or bring with you.
You are welcome to bring a support person to the clinic.
If you want an interpreter, please let the clinic know before the day of your appointment.
Think ahead about transport and parking. Some communit…

Video appointment

Video appointments are a way to deliver healthcare without requiring a patient to travel to hospital.

These involve a remote video call between a Waikato DHB specialist and patient who are in different locations. The platform we use is called Microsoft Teams which is similar to Skype or Zoom.

Video appointments come under the umbrella term of 'Telehealth' which can also include consults by phone.

It is important to note that patients who take part in video appointments will receive…

Before your video appointment

Once a video appointment has been confirmed as a suitable option for you there are a few things that need to be checked to ensure everything is working properly.

On your mobile device, make sure you have installed the Microsoft Teams app.
If you are using a desktop/laptop, you will not need to install the Microsoft Teams app as it will use your web browser instead.
If you have not had a video appointment in the last 3 months someone from the hospital will be in contact to organise a Tech Check.…

Antenatal appointments at Waikato Hospital during COVID-19

We know that your pregnancy journey is a very important time for you and your whānau. We are working hard to ensure you, your whānau, our staff and other patients are safe while you are attending antenatal clinic appointments at Women's Health Clinic. As a result we have made some changes to how the service is run.


Appointments have been changed in response to COVID-19. This is to minimise face-to-face contact and to maximise safety. Depending on your condition and the reason…