Official Information Act

If you would like to make request information from Waikato DHB, please send your request to:

By Email: OIA_Contact@waikatodhb.health.nz

To help us identify what information you are looking for, try to make your request as clear and specific as you can. If we do not understand your request we will get in contact to clarify the information you want to receive. Remember to include your name and contact address so that we can respond to you.

If you wish to request personal information held by Waikato DHB about yourself, go to Your Personal Information and Privacy.

We will acknowledge your request upon receipt, and will give you our decision as soon as possible, and no later than 20 working days after we receive it.

If we need more time to make our decision, for example, if your request is very large or if it requires consultation, we will let you know and tell you when you can expect our decision. You can complain to the Office of the Ombudsman if you are not happy with our decision to extend the time .

Requesting information is free, although we can charge a reasonable amount if it will take a lot of work to supply the information to you. You will be informed if we intend to make a charge before your request proceeds, and we will ask if you would like to continue with your request. You can complain to the Office of the Ombudsman if you are not happy with our decision to charge.

When we receive your request, we will find all the information you have asked for and review it carefully. We may need to consult others in order to make a decision on your request.

The information you requested will then be made available to you unless there is a good reason not to. The reasons for withholding information are specified in the legislation. They apply when release would harm a protected interest such as the maintenance of the law, personal privacy, confidentiality or commercial information.

Some reasons for withholding are subject to a ‘public interest test’, where as part of our decision on your request we will consider whether there are public interest considerations that mean we should release the information.

If we withhold information from you, we will tell you which part of the OIA applies. You have the right to complain to the Office of the Ombudsman about our decision to withhold information.