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Waikato Hospital celebrating 125 years

Patient satisfaction surveys

The Ministry of Health requires all DHBs to conduct regular patient satisfaction surveys for general hospitals and outpatient clinics, and – since July 2007 - annual surveys for Mental Health clients.

Overall patient satisfaction has been high for the past 10 years.

Results from surveys are used to identify opportunities for improvement and are provided to all DHB staff and managers for their information.


Ministry of Health Patient Satisfaction Survey Report
Page last updated on 17/11/2010